Privacy Policy

1. Who We Are

Self-Help Healing Hub is operated by Katherine Shears, founder and creator of The R.E.A.L. Healing Experience at Self Help Healing Hub. If you have any questions about this policy, you can reach us through our contact page.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Your name and email address when you join our waiting list or contact us
• Program interests you select when signing up for the waiting list
• Messages and details you share through our contact or application forms
• Information you provide when applying for the Healing Access Program

We may also collect non-personal information such as browser type, device type, and pages visited through standard analytics tools (e.g., Google Analytics).

3. How We Use Your Information

We use the information we collect to:

• Notify you about course launches, program updates, and relevant announcements
• Respond to your inquiries and provide personalized support
• Process Healing Access Program applications
• Improve our website and services
• Send you healing resources, newsletters, and program information (only with your consent)

We will never sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

Your data is stored securely using industry-standard practices. We use reputable third-party services (including Podia for course delivery and email) that maintain their own security standards. While we take reasonable precautions, no method of transmission over the internet is 100% secure.

5. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

6. Third-Party Services

We use the following third-party services that may collect data on our behalf:

• Podia  course delivery, email marketing, and student management
• Google Analytics  anonymous website traffic analysis
• PayPal  donation processing (governed by PayPal's privacy policy)

Each of these services has their own privacy policies. We encourage you to review them independently.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Unsubscribe from our emails at any time using the unsubscribe link in any email
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us through our contact page.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. Important Disclaimer

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.